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Q&A

Who is Ballpark Culture? Ballpark Culture is a new online retailer that aims to service all your sports apparel needs. We feature sports-oriented graphics for men, women, and children. The graphic designer responsible for creating all of the graphics available has 25 years of experience creating art for every league

What locations do you ship to? Currently we only ship to the continental United States. As we grow, we will look to add more locations.

Do you carry inventory? All of our garments are Print On Demand which means that they are not printed until you order them. Once you place an order with Ballpark Culture, it is sent on to our printer. Production time is generally 2-4 days.

What shipping options do you offer? At this time, we currently offer economy/standard shipping, which is usually the most cost effective option. It will be by either UPS or USPS. Shipping times can range between 1-6 days post-production, depending on your distance from the printer.

How long will it take to get my order? Production time is usually 2-4 days and shipping time can be between 1-6 days, depending on location. That means you should have your order within 3-10 days of order. There are times when shipping may be delayed that are beyond our control, but we will do our best to keep you updated in the event this happens.

How can I track my order? When your order ships you will receive an email or text with tracking information you can use to follow your package's transit. If you have any questions regarding your order, please feel free to contact us.

What forms of payment do you accept? For payment we accept Visa, Mastercard, American Express, and Discover through Shopify Payments. We also accept PayPal where you can either pay with a PayPal balance or credit card. You need a PayPal account to pay with a balance, but do not need one to pay with a credit card.

Do you sell gift cards? At this time, we do not sell gift cards.

Do you have a return/refund policy? Yes. Please check our Return/Refund policy page under FAQs for more information.